Refund policy

We offer a 14-day return period, which means you have 14 days after receiving your order to request a return.

To be eligible for a return, your item must be unworn, unused and in the same condition as you received it. Original tags and packaging should still be included, and you’ll need your order confirmation or another form of proof of purchase.

To request a return, please contact us at info@noteeclub.com. We’ll send you the return instructions and let you know where your order should be sent.

Please do not send items back without contacting us first, as unregistered returns may not be accepted.

Return shipping

Return shipping costs are the responsibility of the customer, unless the item is damaged, defective or you received the wrong product.

For international returns, any customs fees, import duties or additional shipping charges are also the responsibility of the customer unless stated otherwise.

We recommend using a tracked shipping method, as no tee club cannot be held responsible for returns that are lost in transit.

Damaged or incorrect orders

Please check your order when it arrives. If your item is damaged, defective or you received the wrong product, contact us as soon as possible at info@noteeclub.com.

Please include your order number and, if possible, a photo of the issue so we can help you quickly.

Exchanges

If you would like a different size or product, the easiest option is to return your original item and place a new order.

Refunds

Once your return has been received and inspected, we’ll let you know whether your refund has been approved.

If approved, the refund will be issued to your original payment method. Please allow up to 10 business days for the refund to appear. Processing times may vary depending on your bank or payment provider.

Original shipping costs, customs charges and import duties are not refundable unless the return is caused by an error on our side.

If more than 15 business days have passed since your refund was approved, please contact us at info@noteeclub.com.